How To Debug Tickets

Steps

• Study the ticket (Check which region you have to work)
• Check on which page you have to work go on that page right-click on that section and select View frame source
  "you can see the code file location in which you have to work/debug"
• Replicate the issue in pre-prod first because the pre-prod is faster.

Example:

Ticket KOET-2591

EPOS NExt - Catalogue request letter changes - NL

Description
Update the format of Catalogue request letter

Steps to Reproduce:
This request can be viewed in
Extranet > system > customer > customer request status > catalogue request > select month > date > find ur cust id > view request

Expected Result:

Update the format of Catalogue request letter

How to debug this ticket

• Open extranet - NL and go to the given path :-
  Extranet > system > customer > customer request status > catalogue request > select month > date > find ur cust id > view request
• Right-click and select View frame source option & check on URL in which page you have to code (ordersystem/print_catalogue_request.html)
• Now to go the code editor open the Extranet_LIVE_NL file and go to this page ordersystem/print_catalogue_request.html and check from where this letter coming.
• PR link for this ticket